Returns & Exchanges
At The Old Singer Shop, we want you to be delighted with your vintage-inspired home decor and sewing collectibles. If your item isn't the perfect fit for your home, we offer a 30-day return window for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the item in its original vintage-style packaging, ensuring all protective inserts are included to prevent damage during transit.
Affix Shipping Label
Attach the provided prepaid shipping label to the outside of your parcel and drop it off at any authorized carrier location.
Inspection and Refund
Once our workshop receives and inspects the item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing